JEG Salon Management Software
Support & Guidance

Find answers. Solve problems. Keep moving.

Browse step-by-step guides for bookings, clients, staff, sales, stock, marketplace and billing.

How can we help?

Search the JEG knowledge base using a feature, task or problem.

Browse resources

JEG Help Center

Choose a category or browse all published resources.

Getting Started

Getting started with JEG Salon

A practical first-day checklist for setting up your salon account before you start taking bookings and recording sales.

Read guide
Bookings & Scheduling

Configure business hours and staff availability

Set branch opening hours, staff schedules and time off so appointment availability reflects how your salon actually works.

Read guide
Bookings & Scheduling

Enable public online booking

Prepare your salon for customer self-booking by checking services, schedules, branch details and online booking settings.

Read guide
POS & Payments

Record a sale with JEG Salon POS

Use POS to record service and product sales, the customer, staff member and payment method accurately.

Read guide
Reports & Insights

Understand JEG Salon reports and business intelligence

Use sales, expense, commission, product and business-intelligence views to answer specific management questions.

Read guide
Marketplace

Prepare your salon for JEG Marketplace

Make your real registered salon discoverable with accurate location, services, booking settings and business information.

Read guide
Troubleshooting

Troubleshoot booking, sales or stock information that looks wrong

A practical checklist for investigating unexpected figures before changing data.

Read guide
Getting Started

Set up your salon profile and first branch

Configure the business and location information JEG Salon uses for operations and marketplace discovery.

Read guide
Getting Started

Create services and set salon prices

Add the services customers can book or staff can sell, with clear names and accurate prices.

Read guide
Staff & Commissions

Add staff and assign the right roles

Create staff records and give each team member only the access needed for their work.

Read guide
Bookings & Scheduling

Create and manage salon bookings

Use JEG Salon to create appointments, review booking details and move bookings through the correct status.

Read guide
Customers

Create and manage customer records

Keep customer contact details and visit history organised so staff can provide more consistent service.

Read guide
POS & Payments

Record and review salon expenses

Enter business expenses consistently so sales and expense reports tell a more useful story.

Read guide
Inventory & Products

Set up products and stock tracking

Create retail or operational products and choose which items should be tracked in inventory.

Read guide
Inventory & Products

Receive stock and review inventory movements

Keep stock quantities trustworthy by recording receipts and reviewing the movement history.

Read guide
Inventory & Products

Transfer inventory between salon branches

Use the branch transfer workflow when stock moves from one salon location to another.

Read guide
Staff & Commissions

Set up and review staff commissions

Use consistent commission rules and review commission reporting before paying staff.

Read guide
Marketplace

Manage marketplace reviews and owner replies

Review customer feedback linked to completed JEG appointments and respond professionally from the vendor area.

Read guide
Subscriptions

Manage your JEG Salon subscription and billing

Review your current plan, renewal status, invoices, receipts and supported payment workflows.

Read guide
Account Settings

Use the JEG Salon notification center and settings

Review in-app notifications and configure the operational notification settings available to your salon.

Read guide
Troubleshooting

Create a support ticket that is easy to investigate

Include the right details so JEG support can understand the problem without several rounds of clarification.

Read guide
Account Settings

Set up branches for a multi-location salon

Create separate branch records so bookings, stock and reporting stay attributable to the correct salon location.

Read guide

JEG Salon

Ready to put these ideas into action?

Manage bookings, clients, staff, sales, stock and business growth from one connected platform.

Built for beauty businesses across Tanzania
TZS reporting Local payment-method tracking Local support